Privacy Policy

At The Baby Shop, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

We may collect the following information when you place an order, create an account, or contact us:

• Full name
• Email address
• Phone number
• Delivery address
• Payment details (processed securely through our payment gateway)
• Order history and preferences

How We Use Your Information

• To process and deliver your orders
• To communicate with you about your order status
• To provide customer support via WhatsApp, email, or phone
• To send order confirmations, shipping updates, and receipts
• To improve our products and services

Data Protection

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted and processed through secure payment gateways. We do not store your full payment card details on our servers.

Information Sharing

We do not sell, trade, or transfer your personal information to third parties. We may share your information with trusted delivery partners solely for the purpose of fulfilling your order, and with payment processors for transaction processing.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Email: info@thebabyshop.lk
• WhatsApp: +94 77 943 2226
• Visit us: Shop 314, 3rd Floor, Jana Jaya City, Rajagiriya, Colombo, Sri Lanka 10107